Cyberpeers Data Protection and Privacy Policy
The company contact details
Name: Cyberpeers
Address: 325-331 Ilford High Road, IG1 1NR London, UK
Phone Number: +44 7914 829155
Email: contact@cyberpeers.co.uk
The type of personal information the company collect
The company currently collects and processes the following information:
- Personal identifiers, contacts, and characteristics (for example, name and contact details)
- The company collects the data shown in the contact form, the visitor’s IP address, and the browser user agent string to help detect spam.
How does the company get personal information, and why do they have it?
Personal information can be obtained through various means. One way is through voluntary disclosure by individuals themselves. When user freely provides their information, such as their name, address, or contact details, either in person or through forms and applications, it can be collected and stored. Additionally, personal information can be acquired through online platforms and social media. The user often shares personal details on websites, social networking platforms, or online forums, which can be collected and utilized. Another way personal information can be obtained is through transactions with businesses. When individuals make purchases, sign up for services, or interact with organizations, they may share personal information that is then collected and stored by the company.
In addition, personal information can also be obtained without permission through data breaches and unauthorized access. In these instances, hackers or malicious actors gain access to databases, networks, websites, or systems containing personal data, potentially leading to the unauthorized acquisition of personal information. It is important to emphasize that the collection and use of personal information the company permanently stores and use in compliance with applicable laws, regulations, and ethical standards. Safeguarding individuals’ privacy rights and ensuring data protection are crucial aspects of responsible information handling for the company.
The reasons for possessing personal information can vary depending on the context. Here are a few reasons why the company stores user information:
- Providing products or services: The company often collects personal information to offer unique products or services to individuals. This can include delivery of furnished products, customer service, customization, and excellence in customer support.
- Personalization and user experiences: Personal information can tailor experiences and provide customized recommendations. The company can enhance user satisfaction and engagement by understanding individuals’ preferences and proclivities.
- Marketing and advertising: Personal information helps businesses target specific demographics, interests, or behaviors for marketing and advertising campaigns. This allows for more relevant and effective communication with potential or future customers.
- Legal and regulatory compliance: The Company has legal and regulatory requirements that require collecting and retaining certain personal information from the users. This includes information from areas like financial services, healthcare, and telecommunications.
- Identification and security: Governments often collect personal information for identification purposes, such as verifying identity documents and maintaining records. Personal information can also contribute to security measures, such as background checks, access control, and fraud prevention under current law.
- Social welfare and public services: Governments may use personal information to administer social welfare programs, taxation, census data, public healthcare, pension where applicable, and public safety initiatives. This enables the company to allocate resources and provide necessary services to citizens under current law within this domain.
The organizations collect and use personal information responsibly, ensuring compliance with privacy laws, safeguarding individuals’ privacy rights, and implementing measures to protect against unauthorized access or breaches.
Different/Special Scenarios:
Online Shopping: When making an online purchase, personal information such as name, address, email, and payment details are collected by e-commerce platforms.
Social Media Usage: Personal information like name, date of birth, location, and interests are gathered when creating a social media profile, and further data is collected through user interactions and ad targeting.
Mobile App Usage: Personal information is collected by mobile apps during the registration process, and additional data may be gathered based on app permissions, location tracking, and usage analytics.
Financial Transactions: Personal information, including identification details and financial data, is collected by banks and financial institutions to facilitate transactions and comply with regulatory requirements.
Government Services: Government agencies collect personal information when issuing identification documents, processing tax filings, or providing public services.
Marketing and Advertising: Personal information is collected by data brokers and advertisers to create targeted marketing campaigns based on demographics, interests, and online behavior.
The company uses the user personal information that users have given to the company to:
- Provide the requested services.
- Personalize your experience.
- Improve the products or services in excellence.
- Process transactions.
- Communicate with customers.
- Ensure the security of company systems and user information
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases the company relies on for processing this information are:
User consent:
Users can request for removal of all given personal information at any time. Users can do this by sending a formal request email to the below mention email.
Following the request, the information will be confirmed removed within a week.
How does the company store user personal information
Customer information is securely stored. The company stores customers’ personal information in their user profiles for users registering with the company website (if any). All users can see, edit, or delete their personal information at any time (except users who cannot change their usernames). Website administrators can also see and edit that information (if needed).
The company keeps the user’s name, email, phone, and website address for 180 days; otherwise, it takes longer if unavoidable circumstances exist. The company has all the rights reserved for any changes at any time.
Customer data protection rights
Under data protection law, customers have rights including:
Customer right of access – The user can ask us for copies of their personal information if they find it challenging to collect. The company will verify with the user, and the user request will complete after successful verification.
Customer right to rectification – The user can ask the company to rectify personal information if the user thinks it is inaccurate. Users also have the right to ask the company to complete information if the user needs help to be completed. The company will verify with the user, and the user request will complete after successful verification.
Customer right to erasure – The user can ask the company to erase all personal information in certain circumstances. The company will verify with the user, and the user request will complete after successful verification.
Customer right to restriction of processing – The user has the right to ask the company to restrict the processing of their personal information in certain circumstances. The company will verify with the user, and the user request will complete after successful verification.
Customer right to object to processing – The user can object to processing their personal information in certain circumstances. If a user asks for company help, the company will verify with the user, and after successful verification, the user request will complete.
Customer right to data portability – The user can ask the company if the company can transfer personal information to another company or organization in certain circumstances. The company will verify with the user, and the user request will complete after successful verification.
The user is not required to pay any charge for exercising their rights. If a user makes a request, the company has one month to respond upon user verification.
Please get in touch with us at contact@cyberpeers.co.uk or +44 7914 829155 if you wish to make an immediate request.
How to complain
If you have any concerns about the company’s use of your personal information, you can make a complaint user can make it at contact@cyberpeers.co.uk
The user can also complain to the ICO if they are unhappy with how the company has used their data.
The ICO’s address is as below:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Helpline number: 0303 123 1113ICO website: https://www.ico.org.uk